Estates Manager

Overview:
An established and growing care group is seeking an experienced Estates Manager to oversee the effective management, maintenance, and compliance of its property portfolio.

The role will suit someone with strong technical knowledge, leadership skills, and experience managing estates or facilities within the healthcare, care home, or hospitality sectors. This is a key position supporting the senior management team to ensure safe, compliant, and high-quality environments for residents and staff.

Role Purpose:
To take ownership of all estate and facilities operations across multiple care homes, ensuring buildings and grounds are maintained to the highest standards, compliant with all regulations, and aligned with the organisation’s care and quality values.

The Estates Manager will oversee both planned and reactive maintenance, manage external contractors, deliver capital projects, and ensure all statutory compliance is maintained.

Key Responsibilities:

• Oversee all estate management, maintenance, and facilities operations across multiple care home sites

• Lead on the delivery of planned preventive maintenance (PPM) schedules and manage reactive repairs efficiently

• Ensure all properties are well-presented, safe, and maintained in line with regulatory and internal standards

• Conduct regular site inspections to assess condition, compliance, and areas for improvement

• Manage budgets effectively, ensuring cost efficiency and accountability

• Ensure full compliance with CQC, Health & Safety, Fire Safety, and Environmental legislation

• Maintain accurate records for all statutory checks (gas, electrical, water safety, fire, etc.)

• Support Home Managers with all property-related compliance actions and audits

• Promote a proactive safety culture across all sites

• Oversee refurbishment and capital improvement works from planning to completion

• Manage and evaluate contractors and suppliers, ensuring quality, cost control, and compliance

• Prepare and review tenders, service level agreements, and supplier contracts

• Deliver projects on time, within scope and budget, with minimal disruption to care operations

• Build strong relationships with Home Managers and the senior leadership team

• Provide property management support, technical advice, and regular performance updates

• Where applicable, line manage or develop in-house maintenance staff

• Act as a key point of contact for all property and facilities matters

Experience & Skills:

• Proven experience in estates or facilities management (preferably within care, healthcare, or hospitality)

• Strong knowledge of building maintenance, statutory compliance, and safety regulations

• Experience managing multi-site portfolios

• Skilled in contractor management and budget control

• Strong organisational, communication, and problem-solving skills

• Full UK driving licence and willingness to travel regionally

Personal Attributes:

• Hands-on and proactive approach to maintenance and safety

• Excellent attention to detail and commitment to high standards

• Confident communicator, able to build relationships at all levels

• Calm, professional, and adaptable

• Passionate about creating safe and comfortable environments for residents