Healthcare Operations Lead

Are you an experienced Healthcare Operations Lead who can keep a busy service running smoothly while driving performance and improvement?

We are working with a leading digital healthcare provider to recruit an Operations Lead for their Cancer Support and Screening service. This is an initial 6 month contract offering the chance to take real ownership of service delivery, support a high-performing team and drive operational improvement during a period of growth and change.

This role would suit someone with strong healthcare operations experience who enjoys improving processes, managing teams and making sure patients receive a safe, efficient and well-coordinated service.

The Role

You will oversee the day-to-day running of the service, working closely with clinical and leadership teams to keep operations on track and service standards high.

Your responsibilities will include:

• Leading day-to-day service delivery across Cancer Support and Screening
• Supporting and managing the Cancer Support Manager team
• Overseeing patient pathways and caseload flow
• Managing staffing, rotas and service capacity
• Monitoring KPIs, SLAs and operational performance
• Supporting screening workflows and external partner coordination
• Producing clear reports and updates for senior stakeholders
• Spotting risks, resolving issues and driving improvements

What We’re Looking For:

• Experience in healthcare operations, service delivery or team leadership
• Strong understanding of patient pathways and service coordination
• Confident managing KPIs, performance and workflow standards
• Strong leadership and communication skills
• Able to work under pressure and juggle competing priorities

What’s on Offer?

• Interim 6 month contract with strong potential for extension
• Hybrid working - 3 days from home and 2 days from Head Office
• Salary up to £50,000p/a depending on experience
• 25 days holiday plus bank holidays
• Birthday off as paid leave
• Contributory pension scheme
• Life assurance
• Company sick pay

This is a great opportunity for someone who wants to step into a hands-on operational role and help shape the delivery of a service that genuinely matters.

If you are an experienced healthcare operations professional and available for your next interim move, we would love to hear from you.

Apply now or contact Sam at Leaders in Care on 07828876725 for further details.

REF: LICSF