Care Manager

Community care management | Client ownership | South East London | £30,000-£32,000

Take ownership of a portfolio of community care packages as a Care Manager, overseeing quality, client relationships, care teams and the effective day-to-day delivery of services across South East London.

This is a strong opportunity for an experienced Senior Care Coordinator, Client Manager or Package Manager looking to step into a broader Care Manager position with responsibility for both service quality and commercial performance.

Package & Benefits

• £30,000-£32,000 per annum
• Monday to Friday, 9am to 5pm
• One day per week working from home
• Office, community and client-facing role
• 25 days annual leave plus bank holidays
• Occupational maternity, adoption, paternity and sick pay
• Death in service benefit
• Retail discounts and wellbeing support
• Ongoing training and development
• Progression opportunities within a large national care provider

The Role

As Care Manager, you will manage a portfolio of care packages, ensuring clients receive safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.

You will:

• Take ownership of a caseload of community care packages
• Complete regular client reviews and monitor service quality
• Manage and support remote care teams
• Build strong relationships with clients, families and care workers
• Ensure safeguarding, compliance and quality standards are maintained
• Monitor staffing levels and support effective rota management
• Contribute to financial KPIs, forecasting and budget delivery
• Support the growth and development of existing care packages
• Maintain accurate records and service documentation
• Participate in an on-call rota

What We Are Looking For

We are looking for an experienced Care Manager or senior care professional with:

• Experience within domiciliary care, complex care, community care or supported living
• Previous responsibility for care packages, clients or care teams
• Strong organisational and communication skills
• Experience managing remote staff
• Good knowledge of safeguarding and quality standards
• Strong client relationship skills
• Commercial awareness and an understanding of service delivery KPIs
• A full UK driving licence and access to a vehicle

Experience as a Senior Care Coordinator, Client Manager, Package Manager, Field Care Supervisor or Service Manager would all be highly relevant.

If you are looking for a Care Manager role where you can take ownership of your own portfolio and develop your career within a growing care organisation, call Ehsan on 07533 113393 or apply today.